At Touchpoint Design, we show the world what makes you different.

Like a fingerprint, your vision and goals are unique.

Determining your specific purpose – the thing that makes you remarkable – is how the Touchpoint Design team begins every creative collaboration.

Taking the time to understand your business allows us to draw out insights that spark creative ideas, bringing you the organisation-shaping, real-world results you’re striving for.

Effective at every touchpoint

Looking good in one place isn’t enough. An inconsistent identity will only create confusion around your brand. To make the right impression, your organisation needs professional design at every touchpoint.

That means your website, online content, printed materials and large-format visuals. These touchpoints work in tandem, communicating your brand and the message you want to convey.

By using cohesive visual language across your entire brand, our design team will ensure that your organisation communicates effectively wherever it’s seen – on screen, on paper, in person.

Meet the team

Combining knowledge and skill with a focus on achieving measurable results, Touchpoint Design’s creative team works as an extension of your organisation.

  • Sue Bush

    Sue Bush

    Creative director

    Sue studied for her degree in Graphic Design at Bath Spa University, graduating in 1993. She went on to work for Duncan Baird Publishers, for five years, before becoming a co-owner and director of the London-based communications agency Sage Associates, leaving in 2006 to set up her own company.

    Sue has extensive experience of working on projects for a broad range of brands, including BP, The Science Council, King’s College London, Bath Tourism Plus, and the Centre for Science Education. Sue designs for both print and digital media.

  • Georgia Dowling

    Georgia Dowling


    Georgia graduated from Falmouth University with a degree in Graphic Design. After travelling around South America, Georgia landed in London, working at global design agency Dragon Rouge, working mainly on identity and print. She left in 2017 to join Touchpoint Design, bringing with her fresh ideas and a thirst for knowledge in all things digital.

  • Ian Farrell

    Ian Farrell

    Technical Director

    Ian studied Multimedia Technology and Design at the University of Kent, specialising in web and user experience, graduating in 2004.

    Ian constantly studies the latest trends, programming languages and technologies. He believes that developers need to have a strong awareness of design, usability, information architecture and SEO.

    Specialising in responsive websites, Ian works with HTML5, CSS3, JavaScript, JQuery, React.js, GULP, WordPress and Expression Engine, amongst others.

  • Neill Fuller

    Studio manager

    Before working for Touchpoint Design, Neill worked in the International division of PRS for Music, in the ever changing world of music royalties. There he managed a team that was focussed on improving ways of bringing in global revenue for its 70,000 members and building great business relationships in over 50 overseas territories. 

    Neill graduated with a degree in fine art from Bath Spa University and still continues to paint and exhibit his work regularly, you can see his work here. Neill’s role in the company is administrative support and marketing.

  • Judy Barratt

    Associate Editor & Writer

    Judy graduated from University College London in 1993 with a degree in English Language and Literature. She became Associate Editorial Director at Duncan Baird Publishers, where she worked for ten years. She left in 2003 to set up her own freelance writing and editing business, offering a full range of editorial solutions for publishers, businesses and charitable organisations. She has worked on magazines, books and ebooks on subjects as diverse as cultural history, celebrity retrospective, science, health, well-being and cookery and for clients ranging from global brands and educational institutions to independent book packagers and international publishers.

  • Stephen Daoud

    Associate Developer

    Stephen has worked as a senior developer with agencies throughout the South West of England as well as collaborating with studios across the UK and North America. His clients have included Google, the National Health Service, No Fear and the Duchy of Cornwall and his work as won recognition from D&AD, and Adobe Typekit. He is an expert in HTML5, CSS3, JavaScript, jQuery, PHP and SQL and has extensive experience of working with CMS platforms including WordPress, Expression Engine and Craft.

Positive impact in every sector

Innovation. Creative. Third sector. Heritage and tourism. These are the areas we’ve developed a particular specialism for; where we’ve repeatedly demonstrated our ability to create a positive impact through design.

  • American Museum
  • Hauser & wirth logo
  • IAT logo
  • IFST logo
  • Keo logo
  • LMS logo
  • Oxford films logo
  • Thomas Cook logo
  • Bath University logo
  • Visit Bath logo